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FAQ - Downloading Adobe Acrobat .PDF Files

1. In what format are the downloadable files stored?
2. Do I need a helper application to view and print the files?
3. Why am I experiencing problems downloading the files?
4. Does CCDAC have an FTP site?

In what format are the downloadable files stored?

The files are stored in Adobe Acrobat's Portable Document Format (PDF). You will need the Adobe Acrobat Reader to view and print the files. You can download a free copy of the Windows or Macintosh version of the Adobe Acrobat Reader directly from the Adobe Web site.
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Do I need a helper application to view and print the files?

Yes. You will need the Adobe Acrobat Reader to view and print the files. You can download a free copy of either the Windows or Macintosh version of the Adobe Acrobat Reader directly from the Adobe Web site.
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Why am I experiencing problems downloading the files?

You could be experiencing problems for various reasons:

• Your phone line connection could be experiencing transmission problems;
• Your Internet Service Provider might be experiencing a lot of traffic; or
• The CCDAC web site might be experiencing a lot of traffic.

Bear in mind that it is not likely that the file on our web site is corrupt. Usually what happens is that the file becomes corrupted during transmission/downloading. You might try downloading the file again at another time and see if that clears up the difficulty.
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Does CCDAC have an FTP site?

No.